Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or request information
• Sign up for our services or products
• Subscribe to our newsletter or communications
• Participate in surveys or feedback forms
• Apply to our incubator program
• Communicate with our support team

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referral sources and exit pages
• Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third-party sources, including social media platforms, business partners, and public databases, in accordance with applicable laws and their privacy policies.

2. How We Use Your Information

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to our processing
• Contract: To fulfill our services and contractual obligations
• Legitimate Interest: For business operations and improvements
• Legal Obligation: To comply with applicable laws and regulations

Purposes of Processing

• Provide and improve our services and products
• Respond to inquiries and provide customer support
• Send marketing communications (with consent)
• Analyze website usage and optimize user experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Conduct research and development

3. Cookies and Tracking Technologies

Types of Cookies We Use

You can manage your cookie preferences through our cookie banner or your browser settings.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in our operations
• Business Partners: When you explicitly consent to such sharing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale
• Consent: When you have given explicit permission

International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

5. Your Rights and Choices

GDPR Rights (EU Residents)

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

How to Exercise Your Rights

To exercise any of these rights, contact us at:

6. Data Security and Retention

Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training and confidentiality agreements
• Incident response procedures

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specific retention periods vary based on the type of data and our relationship with you.

7. Third-Party Services

Analytics and Advertising

We use third-party services that may collect information about you:

• Google Analytics: Website analytics and user behavior tracking
• Facebook Pixel: Advertising and conversion tracking
• LinkedIn Insight Tag: Professional network advertising
• HubSpot: Customer relationship management

These services have their own privacy policies. We encourage you to review them.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you a direct notification.

10. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: